Our Targets
We will prioritise the environmental impact of our own operations, starting by reducing the impact of our packaging, warehouses, and transportation all along our supply chain.
We will also aim to better understand our global impact on climate change by measuring our carbon footprint and defining long term carbon emission reduction goals using Science Based Targets.
Our 2020 Focus
- Map and measure all packaging procured by ZALORA across our countries.
- Create a sustainable packaging plan to achieve 2022 and 2025 packaging targets.
- Incorporate sustainable materials in all our delivery flyers.
- Assess recycling channels in all our markets and develop a plan to increase recycling of our packaging by Customers.
- Assess the packaging used by ZALORA’s Private Label vendors to identify eco-design opportunities.
Our 2020 Focus
- Measure warehouses waste generation and energy consumption and implement regular monitoring and reporting for all warehouses locations.
- Develop waste reduction and recycling plans for all warehouses.
- Develop energy consumption reduction plans for all warehouses.
- Conduct feasibility study on renewable energy options for all warehouses.
Our 2020 Focus
- Map and measure ZALORA’s transportation impact across our supply chain.
- Roll-out a Slow Delivery option.
- Measure ZALORA’s carbon emissions across all activities to identify our greatest environmental impacts.
participate in the Circular Fashion Movement.
Our Targets
We aim to drive a Circular Fashion Movement in Asia by providing our customers with options to extend the life-cycle of fashion items and diverting fashion from landfill. We also aim to inspire a shift towards conscious shopping by increasing our sustainable fashion assortment.
Our 2020 Focus
- Grow Pre-Loved category assortment.
- Assess options for customers to resell items purchased on ZALORA.
- Implement clothing donation and recycling options for ZALORA customers in at least one country.
- Engage ZALORA Customers in at least one Circular Fashion.
Our 2020 Focus
- Define ZALORA’s criteria for Sustainable Products, develop a verification methodology and communicate criteria to our Brands.
- Develop a tagging process for all new SKUs meeting our sustainability criteria.
- Develop sustainability product shopping filter in line with our sustainability criteria.
- Launch ZALORA’s Sustainability Hub to raise customers awareness of sustainability and inspire them to make sustainable shopping choices.
- Conduct a survey of ZALORA’s customers across the region to understand their appetite for more sustainable fashion.
Drive social and environmental improvement in our supply chain.
Our Targets
We accept ethical responsibility for our private label supply chain and aim to continuously drive positive change through our social audit program and implementing learning opportunities with our private label suppliers.
We will also increase the use of sustainable materials in our private label products to reduce our raw materials impact.
Our 2020 Focus
- Continue to conduct regular social compliance audits to ensure ZALORA’s ethical trade standards are met in all Tier 1 factories.
- Conduct a vendor and factory training needs assessment and develop a training plan, delivering at least one on-site training to all private label factories.
- Organize an annual conference for vendors and factories aimed at improving knowledge of ethical standards compliance.
- Deliver training to key ZALORA business functions to increase social compliance and ethical sourcing awareness.
- Maintain an up-to-date Tier 1 factory list including subcontractors.
Our 2020 Focus
- Conduct an impact assessment of raw materials used in ZALORA’s private labels products and identify opportunities for improvement.
- Implement a plan to increase use of sustainable materials in ZALORA’s private label products and achieve 2022 and 2025 targets.
Community engagement
Our Targets
ZALORA will use its regional presence in Asia to support local causes we care about and to create a positive impact on our People, Community, and the Environment. We will also build our internal awareness and encourage every employee to be part of a force for good.
Our 2020 Focus
- Continuously monitor and improve the compliance standards of the foreign and migrant workers labour agencies we engage.
- Conduct an annual mapping of agencies engaging foreign or migrant workers in our facilities across countries.
- Identify community and charitable causes that mean the most to ZALORIANs and establish charitable partnerships in each country to help support these causes.
- Organize awareness campaigns and events in each ZALORA office to build our internal Sustainability culture.